Overview

The Certificate Program in Management Consulting provides an in-depth investigation and study of the practice of management consulting. Program participants will earn a GSU Certificate in Management Consulting and the knowledge and skills to become a high-impact external or internal consultant. The program also serves as a foundation for earning the Certified Management Consultant® (CMC®) designation awarded by the Institute of Management Consultants USA (IMC USA), which is an ISO/IEC 17024 Certifying Body. The CMC® certification represents the highest standard of consulting services and adherence to the ethical canons of the profession.

What is special about this program?

The Certificate Program in Management Consulting covers the best-in-class theories and practices for professionals who want to prepare themselves for a career as an internal or external management consultant. The program content is benchmarked against the Institute of Management Consultants USA’s Consulting Competency Framework. IMC USA is the certification body and professional association for management consultants in the USA and a member of the International Council of Management Consulting Institutes (ICMCI). Attend this program and you will:

• Understand what it means, and what it takes, to consult to management
• Learn and practice the process of identifying and communicating your unique value to clients
• Develop the skills needed to effectively collect, analyze and present client data
• Learn how to effectively develop and manage the project scope
• Manage the client relationships and sustain business growth

Program Objectives

The Certificate Program in Management Consulting is a one-week program designed to promote effectiveness, ethics, and excellence in the practice of management consulting. The program offers proven tools, techniques, and practices that are common among the best-in-class in the management consulting profession. The key program objectives are listed below.

Program participants will learn how to:

• Build the core management consulting competencies as defined by ICMCI and IMC USA
• Analyze the market (audience) and reach them using proven marketing strategies and tools
• Manage all aspects of a client relationship leading to be viewed as a trusted advisor
• Assess the environment in which a client operates
• Identify the issues and problems the client faces, the requirements to be met, and what a consultant can reasonably and effectively deliver
• Analyze the client’s situation and gain client ownership for potential solutions
• Effectively use project management methodologies
• Present findings to clients in a way that gains client ownership of recommendations
• Understand and communicate the IMC USA Code of Ethics and how it applies to situations encountered in consulting projects
• Evaluate markets for areas of potential consulting business
• Synthesize the business acumen required for establishing a consulting business

Content

The professors and practitioners who teach in the Certificate Program in Management Consulting will use multi-media presentations, case studies, small-group exercises, business simulations and best-practice panel discussions to deliver the program content. The program is designed to be fast-paced and highly interactive, providing opportunities to tackle real-work client challenges.

The key content areas include:

• Update on the state of the management consulting profession
• The core competencies for consultants as defined by ICMCI and IMC USA
  • Competency level and skills inventory template, and the communications skills check list
  • Converting competency and skills into marketing materials
• Overview of the consulting process, ethics, and professional behaviors
• Scoping client requirements, identifying the problems, and managing the project
  • Potential client questionnaire and business information template
  • Templates for a client proposal, project plan, and risk management analysis
• Research and Analysis: consulting tools and skills, finding and recommending solutions
  • Decision grid template, process flow chart, interview guidelines, solution options template
• Project implementation and disengagement
• Practice Management for Independent Consultants
  • Templates for business plans, subcontracting agreements, and professional learning

The GSU Certificate Program in Management Consulting is designed to be compatible with the IMC USA Competency Framework (pictured below). Completing the GSU Certificate Program is one step in the process of becoming a Certified Management Consultant® (CMC®). A CMC® is able to demonstrate market capability and knowledge, and consulting competencies supported by professional skills and behaviors.



In March 2010, IMC USA was accredited as a ISO/IEC 17024:2003 Certifying Body for the CMC®, and the IMC USA Competency Framework was combined with the IMC USA CMC® Eligibility Standard 1 to form the IMC USA Competency Framework - Certification Scheme for the Certified Management Consultant® (CMC®), a comprehensive overview of the certification process.

The Management Consulting Competency Framework defines the competencies and standards for management consultants, and forms the basis of the IMC USA's Certified Management Consultant® qualification (CMC®). The competencies presented determine the knowledge, skills and behaviors required of successful management consultants. There are three levels of progression: early (technical expert), advanced (expert management consultant and CMC®), and mastery (CMC® widely recognized for expertise and actively sought by senior level executives), all underpinned by professional behaviors and ethics.

Program Faculty

Richard H. Deane, PMP, PE, Ph.D., is professor emeritus in the Department of Managerial Sciences at the Robinson College of Business. His main interest is in the practical application of project management principles. Richard consults for organizations such as the Boys and Girls Clubs of America, the Centers for Disease Control and Prevention, Scientific-Atlanta, General Electric, ING, and various health organizations. He is the lead faculty member in the Certificate Program in Project Management: Mastering the Skills to Lead Projects and Project Teams. Richard has won numerous teaching awards and is also a registered professional engineer and a certified Project Management Professional.

Dave Forquer, MBA, is assistant dean and lecturer at the Robinson College of Business, Office of Executive Programs. His specializations include strategy, resource planning, service profit modeling, and supply chain management. He has significant experience developing and delivering senior-level executive education programs in the above areas using a variety of instructional methods including simulations and real-work projects. Dave has extensive experience as a corporate executive, a start-up manager, a university administrator, and an executive education teaching faculty. He earned a B.A. from Duke University and an M.B.A. from Georgia State University.

Mark Haas, CMC, FIMC, is president of Research and Organization Management. He advises executives and boards on creating clarity, alignment, transparency, accountability, agility and sustainability through streamlined planning and disciplined execution. He is recognized for his ability to transform emerging and complex organizations. Clients include biomedical research, social services, energy, education, professional services and associations. Mark is a certified management consultant® (CMC®), expert witness, author, and lecturer on ethics, decision making, simulation, and strategy. He’s past national IMC board chair and the current ethics chair and holds degrees from Colgate and Harvard Universities.

Steve Olson, Ph.D., is a Robinson College of Business assistant professor and associate director of the Center for Ethics and Corporate Responsibility. Steve fuses theory and practice in leadership, leadership development and ethics in addressing current issues of corporate responsibility. Dr. Olson is the lead faculty member teaching in the Leadership Development Program: Discover the Power of Adaptive Leadership. Prior to joining the Robinson College faculty, he co-founded the Center for Ethics and Corporate Responsibility and then founded the programs in Business and Professional Ethics for Emory University’s Center for Ethics. Steve earned a M.A. from Yale and a Ph.D. from Emory University.

Manola C. Robison, CMC, MBA, is a certified management consultant® (CMC®) and CEO of Robison Management Consulting, Inc., since 1992. Her work covers areas of strategic planning, HR, profitability improvement, executive coaching, culture change, board selection, and operational improvement. She has done consulting on strategic planning and new business development for two utility companies, and has also facilitated CEO roundtables for Vistage International. Manola is a speaker on leadership, business management, organizational behavior, and communications. She earned an Executive MBA from Georgia State University. Manola is VP of Marketing of the Institute of Management Consultants National Board.

Don Scellato, CMC, is principal of Scellato Consulting Services. He is a graduate of the United States Merchant Marine Academy in Kings Point, NY, with a B.S. Don worked in a variety of positions at American President Lines. These positions included New York operations manager, director of operations for Southern California, general manager in Hong Kong, general manager Midwest Region in charge of all company activities in 11 states, director of operations North America, and manager of fleet control in the Logistics Department. He was also involved in process improvement consulting activities and in the design and implementation of logistics systems. Don has been an independent consultant and an IMC USA member since 1996.

Dr. Stanley Sloan, CMC, is the managing partner of Sloan Management Consulting. He is a certified management consultant (CMC), a national professional designation held by less than 1% of all management consultants. Dr. Sloan is past chairman and president of the Georgia Chapter of the Institute of Management Consultants (IMC) and has served for many years as a board officer. He is active in the Organization Change Alliance (OCA) and serves on the OCA Program Committee. His company helps businesses achieve excellence by addressing the work force issues that significantly impact success in the marketplace. Dr. Sloan has over 30 years' experience in change management, organization effectiveness, and performance improvement.

Dan Stotz, M.S., is senior director of Executive Education and lecturer at the Robinson College of Business. He has 23 years' experience designing senior-level training programs that integrate the topics of leadership, innovation, and strategy. Dan plays the lead role in working with senior executives to design customized executive education programs that accelerate the leadership development process. His clients include Cox Communications, the FBI Crime Labs, GE Energy, GE Healthcare, McKesson Technology Solutions, NCR Corp., Regions Financial, Rollins Inc., Wells Real Estate Funds, and the NASA Johnson Space Center. Dan earned a Master’s of Science in Management from Colorado State University.

Jenny Whitener, MBA, is the CEO of Bridge Consulting International, LLC, and is known for accelerating business transformation by maximizing the power of leadership, creativity and collaboration. She is an experienced facilitator and architect of large scale collaborative design. Her clients include Cap Gemini, Ernst & Young, Kaiser Permanente, Premier Inc, Prudential, and many others. Prior to founding Bridge, Jenny was a member of the global leadership team for Capgemini/Ernst & Young and co-led their new service innovation capability. Jenny consults with organizations, both large and small, all around the globe. She is a graduate of the University of Georgia with advanced studies in design thinking.

Rob Williams, Ph.D., is a senior fellow at the Center for Ethics and Corporate Responsibility at the Robinson College of Business at Georgia State University. Before joining GSU, Dr. Williams served as associate director at the UGA Fanning Institute where he initiated several international leadership development programs in healthcare, higher education, environment and philanthropy. He consults regularly on leadership, group dynamics, change management and organizational psychology. Dr. Williams is a lead faculty member teaching in the Leadership Development Program: Discover the Power of Adaptive Leadership. He is a social psychologist holding a Ph.D. in Human and Organizational Development from the Fielding Institute.

Workshop Details

Regular price: $3,950 Early bird/team price: $3,450 Early bird deadline: Friday, August 17, 2012 Custom client, non-profit and GSU alum/faculty/staff price: $2,950 Length: 5 days When: Monday-Friday September 17-21, 2012 Time: Continental breakfast - 8 a.m. Class: 8:30 a.m. - 4:30 p.m. Location: Buckhead Center directions » Brochure: download » Register:

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Below is an example of the certificate program participants will receive: