Raymond R. Ferreira
Associate Professor
Cecil B. Day School of Hospitality Administration
J. Mack Robinson College of Business
Georgia State University
Room: 216, RCB Building
Phone: 404-413-7618
E-Mail: ferreira@gsu.edu
Personal Web Page: http://www.gsu.edu/~wwwrrf/

EDUCATION:
Ph.D., University of Maryland
M.B.A., University of Minnesota
B.A., Rutgers University
SPECIALIZATIONS:
Private Club management
Hospitality strategic planning
Hospitality Service Marketing
Ferreira's primary area of interest is in private club management, specifically in the area of strategic planning and marketing of private clubs, including country clubs, golf clubs, yacht clubs, and city clubs. Ferreira is a member of the Club Managers Association of America and the American Marketing Association. He also serves on the editorial board for the Journal of Restaurant and Food Service Marketing. Ferreira's research has been published in the top hospitality journals. He has been a consultant for numerous prestigious clubs across America and Canada.

PUBLICATIONS:
  • Ferreira, Raymond R., “A Comparison of the Response Rates, Return Times, Return Methods, and Costs for Surveys Faxed and Mailed in Clubs.” Journal of Hospitality & Tourism Research 21, no. 3 (1998): 81-91.
  • Ferreira, Raymond R. “The Demographic Effect on the Performance Level of Private Clubs.” Journal of Hospitality & Leisure Marketing 5, no. 4 (1998): 23-32.
  • Ferreira, Raymond R., “The Impact of the 1996 Summer Olympics on Private Clubs in the Greater Atlanta Area.” Proceedings of the Spring 1998 Conference on Hospitality Sales and Marketing, HSMAI/EuroCHRIE Oslo, Norway 1998 137-141.
  • Ferreira, Raymond R., “Planning for the Expected Impact of the 1996 Summer Olympics and Tourism by Private Clubs in the Greater Atlanta Area.” Proceedings of the 1998 Australian Tourism and Hospitality Research Conference Queensland, Australia 1998 10-13
  • Ferreira, Raymond R., Agnes L. DeFrance, and Clinton L. Rappole. “Hospitality Program Directors’ Ratings on Hospitality Journals.” Journal of Hospitality & Tourism Education 10, no. 1 (1998): 46-52.