Baskerville, R., Stage, J. and DeGross, J., Editors, Organizational and Social Perspectives on Information Technology, Boston, Kluwer, 2000.

Ramesh, B., "Implementing Requirements Traceability", in Requirements Engineering and Management, E. Yourdon (ed), Cutter Information Corporation, Arlington, MA, 2000.

Robey, Daniel and Marie-Claude Boudreau, "Organizational Consequences of Information Technology: Dealing with Diversity in Empirical Research," in R.W. Zmud (ed.), Framing the Domains of IT Management: Projecting the Future…through the Past, Cincinnati, OH: Pinnaflex, 2000, 51-63.

Kvasny, Lynnete and Detmar Straub. "Countering Computer Abuse through the Security Action Cycle," in Encyclopedia of Computer Science and Technology, edited by Allen Kent and James G. Williams, Vol. 44, New York: Marcel Dekker, p. 200. Also published in the Encyclopedia of Library and Information Science, edited by Allen Kent, New York: Marcel Dekker, 2000.

Sambamurthy, V., Detmar Straub, and Rick Watson. "Managing IT in the Digital Era," in Information Technology and the Future Enterprise: New Models for Managers, edited by G. W. Dickson and G. DeSanctis, Prentice-Hall, Englewood Cliffs, NJ USA, 2000.

Truex, Duane, Richard Baskerville, and Heinz Klein, "Growing Systems in Emergent Organizations," In Knowledge Management and Business Model Innovation, edited by Y. Malhotra. New York: Idea Group Publishing, 2000 (in press, reprint of).

Varshney, Upkar, "Multicast: Issues, Protocols and Applications", Multimedia Communications (Editor: Jerry Gibson, Professor Southern Methodist University), Published by Academic Press, August 2000.

E-COMMERCE INSTITUTE

Rai, A., J. Ponce De Leon, and A. Melcher, "Enterprise Process Innovation: Strategies and Issues," in Process Think: Winning Perspectives for Business Change in the Information Age, Eds. Varun Grover and William Kettinger, Idea Group Publishing, Harrisburg, PA (2000): 272-291.

Whalen, T., A. Rai, and T. Flynn, "Flexible Queries in the eCommerce Shopping Mall: A Discursive Analysis", Advances in Soft Computing: Flexible Query Answering Systems, Eds., Larsen, H., Kacprzyk, J., Zadronzy, S., Andreasen, T., and Christiansen, H., Physica Verlag (2000): 602-612.

DEPARTMENT OF FINANCE

Morin, Roger A., and Sherry L. Jarrell. Driving Shareholder Value: Value-Building Techniques for Creating Shareholder Wealth. New York: McGraw-Hill, 2000.

Swift, Ernest W. Instructor's Manual to Accompany Financial Institutions Management: A Modern Perspective 3rd edition. New York: McGraw-Hill Higher Education, 2000.

Swift, Ernest W. Test Bank to Accompany Financial Institutions Management: A Modern Perspective 3rd edition. New York: McGraw-Hill Higher Education, 2000.

INSTITUTE OF HEALTH ADMINISTRATION

Curry, Robert H., Susan A. McLaren, and William J. Miller, "Evaluation of DHR's and DCH's Data Information, Processing, Data-Sharing and Reporting Systems, Georgia Department of Human Resources." Final Report, Institute of Health Administration, Georgia State University, Atlanta, Georgia, March 2000.

Curry, Robert H., Susan A. McLaren, John F. Newman, and Andrew T. Sumner, "Performance Evaluation of the Division of Mental Health, Mental Retardation, and Substance Abuse, Georgia Department of Human Resources." Final Report, Institute of Health Administration, Georgia State University, Atlanta, Georgia, November 2000.

Curry, Robert H., Susan A. McLaren, and Andrew T. Sumner, "Survey Design for dotcomments.com." Final Report, Institute of Health Administration, Georgia State University, Atlanta, Georgia, April 2000.

Custer, William S. and Patricia G. Ketsche, "The Changing Sources of Health Insurance." Health Insurance Association of America, 2000, 34 p.

Custer, William S. and Patricia G. Ketsche, "Employment-Based Health Insurance." Health Insurance Association of America, 2000, 68 p.

Custer, William S. and Patricia G. Ketsche, "Sources of Health Insurance Coverage in Georgia." Center for Insurance Research, Georgia State University. 2000, 18p.

Miller, William J., Andrew T. Sumner, Susan A. McLaren, Jennifer E. Johnston, John F. Newman, and Robert H. Curry, "Georgia Better Health Care 1999-2000 Program Evaluation." Final Report, Institute of Health Administration, Georgia State University, Atlanta, Georgia, June 2000.

Newman, John F., Andrew T. Sumner, Robert H. Curry, and Susan A. McLaren, "1999-2000 Independent Evaluation of the Pre-Admission Screening and Resident Review (PASRR) Program." Final Report, Georgia Department of Community Health, Institute of Health Administration, Georgia State University, 2000.

CECIL B. DAY SCHOOL OF HOSPITALTIY ADMINISTRATION

Cannon, Debra F. "Introduction." In International Human Resources Management in the Hospitality Industry, pp. xvii - xx. S.M. Hofmann, C.Johnson and M.M. Lefever, Editors. 2000.

Cannon, Debra F. "Hospitality Human Resources in the United States." In International Human Resources Management in the Hospitality Industry, pp.339-356. S.M. Hofmann, C.Johnson and M.M. Lefever, Editors. 2000.

Ferreira, Raymond R. "Private Club Membership Marketing." Revised edition of the Club Managers Association of America's Contemporary Club Management, ed. Joe Perdue. East Lansing, MI: Educational Institute of the AH&MA, (2000).

Pavesic, David V. "Menu Marketing." In Hotel Management and Operations, Denney G. Rutherford, Ed., 3rd edition, New York: John Wiley & Sons, (2000).

DEPARTEMENT OF MANAGEMENT

Huff, A., J. Huff with P. Barr, When Firms Change Direction, Oxford University Press, (2000).

Duhaime, Irene M., Liam Fahey and Robert M. Randall, "Strategies for the Small Business." The Portable MBA in Strategy (2) New York: Wiley, 2000.

Ferris, Gerald. R., Cook, Gloria. H., and James H. Dulebohn; S. B. Bacharach & E. J. Lawler (Eds.), "Organizational politics: The nature of the relationship between politics perceptions and political behavior." Research in the sociology of organizations (17) pp. 89-130 Stamford, CT: JAI Press, 2000.

DEPARTMENT OF MARKETING

Moschis, George, Euehun Lee, Jennifer Strautman and Anil Mathur, The Maturing Marketplace, Quorum Books, 2000.

Verhage, Bronislaw , Docentenhandleiding bij Inleiding tot de Marketing, (Instructors' Manual), Houten, The Netherlands: EPN, Second Edition, 2000, appr. 250p. (also released on CD-ROM).

Verhage, Bronislaw , Inleiding tot de Marketing (Introduction to Marketing), Houten, The Netherlands: EPN (Educatieve Partners Nederland), Second Edition, (this is the leading introductory college-level marketing text on the Dutch market), 2000, 354p.

Verhage, Bronislaw , Werkboek bij Inleiding tot de Marketing (Cases and Study Guide), Houten, The Netherlands: EPN, Second Edition, (contains dozens of new European marketing cases as well as an - among educators and marketing practitioners - highly regarded Dictionary of Marketing Terms), 2000, 277p.

DEPARTMENT OF REAL ESTATE

DeLisle, James, "The Contributions of James A. Graaskamp," Preface, preface and introduction." Journal of Real Estate Research: Essays in Honor of James A.Graaskamp, Fall, 2000.

DEPARTMENT OF RISK MANAGEMENT AND INSURANCE

Black, Jr., Kenneth and Harold D. Skipper, Jr., Life and Health Insurance 13th Edition. Englewood Cliffs, N.J.: Prentice Hall, 2000, 1054 p.

Grace, Martin F. and Robert W. Klein, "Efficiency Implications of Alternative Regulatory Structures for Insurance." In Optional Federal Chartering and Regulation of Insurance Companies, pp. 79-131, ed. Peter J. Wallison. Washington, D.C.: The AEI Press, 2000.

Klein, Robert W., "Flight-to-Quality in Life Insurance Company Investments: Comments." In Restructuring Regulation and Financial Institutions, pp. 399-405, eds. James R. Barth, R. Dan Brumbaugh, Jr. and Glenn Yago. Santa Monica, CA: Milken Institute, 2000.

Cummins, J. David, Richard D. Phillips and Stephen D. Smith, "Financial Risk Management in the Insurance Industry." In Handbook of Insurance, pp. 565-591, ed. Georges Dionne. Boston, MA.: Kluwer Academic Publishers, 2000.

Cummins, J. David and Richard D. Phillips, "Applications of Financial Pricing Models in Property-Liability Insurance." In Handbook of Insurance, pp. 621-655, ed. Georges Dionne. Boston, MA.: Kluwer Academic Publishers, 2000.