In the News Blues plans form subsidiary to handle expected boost in individual, small-business claims American Medical News - January 26, 2012 Two BlueCross BlueShield-affiliated insurers have agreed to hand over administration of much of their business to a spinoff subsidiary that will in turn pay a vendor to do the work. The two companies expect other Blues plans to join the "shared savings" plan, which are set to change in 2014. The business processes for the individual and small group markets will differ from what these plans do now because of the creation of exchanges, said Bill Custer of the Institute of Health Administration. "The tasks, not just the costs, will be different, and it just makes sense to create a separate entity to handle them," he said. Read the article » PeachCare Opens To State Employees Georgia Public Broadcasting - November 10, 2011 “There are many state employees, not just in Georgia but across the nation, who have income such that these children are not getting any coverage,” said Bill Custer of the Institute of Health Administration. “So the notion is that you’re really not cost-shifting as much as you’re creating a new opportunity for people to get coverage who don’t have it.” Read the article »

In the News

Blues plans form subsidiary to handle expected boost in individual, small-business claims
American Medical News - January 26, 2012
Two BlueCross BlueShield-affiliated insurers have agreed to hand over administration of much of their business to a spinoff subsidiary that will in turn pay a vendor to do the work. The two companies expect other Blues plans to join the "shared savings" plan, which are set to change in 2014. The business processes for the individual and small group markets will differ from what these plans do now because of the creation of exchanges, said Bill Custer of the Institute of Health Administration. "The tasks, not just the costs, will be different, and it just makes sense to create a separate entity to handle them," he said. Read the article »

PeachCare Opens To State Employees
Georgia Public Broadcasting - November 10, 2011
“There are many state employees, not just in Georgia but across the nation, who have income such that these children are not getting any coverage,” said Bill Custer of the Institute of Health Administration. “So the notion is that you’re really not cost-shifting as much as you’re creating a new opportunity for people to get coverage who don’t have it.” Read the article »

Institute of Health Administration

William Custer, director, Center for Health Services Research

Center for Health Services Research

The Center for Health Services Research is the research arm of the Institute of Health Administration. The research faculty and staff are dedicated to scholarly inquiry, which contributes to the current body of knowledge on health services administration and management.

The Institute of Health Administration takes full advantage of its organizational location within the nationally ranked Robinson College of Business at Georgia State University. Center faculty engage in collaborative research with partners across the Robinson College of Business and the university. The growth of the institute’s emphasis on health informatics is creating exciting opportunities to collaborate with researchers from Robinson’s internationally known Computer Information Systems department.

The ongoing collaborative relationships with the Georgia Health Policy Center (GHPC) are particularly strong, resulting in the appointment of two faculty members as GHPC research fellows. Through the collaboration of the Center for Health Services Research and GHPC, rigorous academic research can be designed to meet the needs of policy makers in the state, and faculty have the opportunity to disseminate their work to decision makers in the state.