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Arun Rai

Regents’ Professor of the University System of Georgia and J. Mack Robinson Chair; Center for Process Innovation    

Ph.D. Kent State University
M.B.A. Clarion University of Pennsylvania
M.S. Birla Institute of Technology & Science


Strategic management of IT
IT-enabled innovation
Supply chain management
Health information technology


Arun Rai co-founded the Robinson College of Business’ Center for Process Innovation, an interdisciplinary research center on digital innovation that promotes industry-university partnerships. He has served as the Doctoral Director for CEPRIN’s interdisciplinary PhD program since its inception in 2000. He is currently serving a third three-year term as Chair of the Robinson College of Business Promotion and Tenure Committee.

Dr. Rai is a three-time recipient of the Robinson College of Business Faculty Recognition Award for Research, has received the Robinson College of Business Faculty Recognition Awards for Teaching and for Service, and was appointed Regents’ Professor in 2006 by the Board of Regents of the University System of Georgia in recognition for outstanding contributions in research, teaching and service. He was named Fellow of the Association for Information Systems in 2010 in recognition of his outstanding contributions in research, teaching, and service to the Information Systems discipline, and received the INFORMS Information Systems Society Distinguished Fellow Award in 2014 for outstanding intellectual contributions to the Information Systems discipline.

For over 25 years, Dr. Rai’s research has examined how organizations can leverage information technologies in their strategies, inter-organizational relationships, and processes, and how systems can be successfully developed, implemented, and utilized to address business and societal problems. His studies have been sponsored by major organizations across sectors (e.g., IT, healthcare, automotives, transportation, manufacturing, financial services, government) as well as by thought leadership forums and government agencies, and he has received about $2.5 million in external funding. Dr. Rai has over 200 peer-reviewed publications including 98 peer-reviewed journal articles and is ranked among the top scholars for publications in the Information Systems discipline’s most prestigious journals. His work has been extensively cited in the Information Systems discipline and also in the top journals of other disciplines including Accounting, Computer Science, Education, Healthcare, Marketing, Operations Management, Strategic Management, and Psychology. He has also given over 100 invited talks and keynotes to both academic and industry audiences.

Dr. Rai has chaired 29 doctoral dissertations and served as committee member on another thirty. He has developed and taught courses at the master’s and doctoral levels related to IT and strategy, supply chain management, technology and innovation, theory development and research methods. He has also developed and delivered executive education programs for major organizations and has consulted with C-level executives in various sectors on digital innovation at their organizations. He has been involved in the research community in a variety of service roles, including Senior Editor and Associate Editor for several leading journals such as Information Systems Research, MIS Quarterly, and Management Science, and as a panelist for the National Science Foundation.

  • Rai, A., Arikan, I., Pye, J. and Tiwana, A., (Mis)fit of Plural Sourcing Strategies and IT-enabled Process Integration Capabilities: Consequences for Firm Performance in the U.S. Electric Utility Industry, MIS Quarterly, in press
  • Rai, A., and Tang, X., IT-enabled Business Models: A Conceptual Framework and A Coevolution Perspective for Future Research, Information Systems Research, 2014. 25(1), 1-14.
  • Im, G. and Rai, A., IT-Enabled Coordination for Ambidextrous Interorganizational Relationships, Information Systems Research, January 2014, 25(1), 72-92.
  • Rai, A., Pavlou, P., Im, G., and Du. S., Inter-firm IT Capabilities and Communications for Co-Creating Relational Value: Evidence from the Logistics Industry, MIS Quarterly, 36(1), 2012, 233-262.
  • Hsieh, J., Rai, A., and Xu, S., Extracting Business Value from IT: A Sensemaking Perspective of Post-Adoptive Use, Management Science, 57 (11), 2011, 2018- 2039.
  • Hsieh, P., Rai, A., and Keil, M., Addressing Digital Inequality through Government Initiatives: Forms of Capital that Affect ICT Utilization, Information Systems Research, 22 (2), 2011, 233-253.
  • Rai, A., and Tang, X., Leveraging IT Capabilities and Competitive Process Capabilities for the Management of Interorganizational Relationship Portfolios, Information Systems Research, 21 (3), 2010, 516-542. (This article was featured as an executive briefing in The Economist.)
  • Rai, A., Maruping, L., and Venkatesh, V., Offshore Information Systems Project Success: The Role of Social Embeddedness and Cultural Characteristics, MIS Quarterly, 33 (3), 2009, 617-641.