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Wael Jabr

Assistant Professor    
  • Ph.D., University of Texas at Dallas
  • MBA, University of Texas at Dallas
  • B.Sc., American University of Beirut
  • Big data analytics
  • Economics of user-generated content
  • Economics of IT innovations
  • Advanced econometrics

Dr. Jabr’s research focuses on the value creation from IT-enabled innovations. Specifically, he studies how crowd-sourcing has been changing the markets for information (in settings such as review forums and technical support forums). He also studies how IT-intensive firms establish and maintain greatest performance in highly dynamic markets. His research has resulted in two best-paper awards at two major IS conferences (the 2011 Conference on Information Systems and Technology’s Best Paper Award and the 2010 INFORMS Annual Meeting 2010’s eBusiness best paper award). He published his work at MIS Quarterly, a premier IS publication. He was also successful in receiving highly competitive federal grants to fund his ongoing work.

  • Jabr, Wael, Radha Mookerjee, Yong Tan and Vijay Mookerjee. “Leveraging Philanthropic Behavior for Customer Support: The Case of User Support Forums.” MIS Quarterly. 38(1), March, pp. 187-208.
  • Jabr, Wael and Eric Zheng. “Know Yourself and Know Your Enemy: An Analysis of Firm Recommendations and Consumer Reviews in a Competitive Environment”. MIS Quarterly. 38(3), September, pp. 635-654 (Best Paper Award, 2010 INFORMS Annual Meeting, eBusiness Cluster).