During her stint as a consultant at Deloitte’s India office, Darshee Mehta realized something was missing: she understood the technical side of her job but not the business strategy behind it. “I wanted to bridge that gap,” she recalls, “which is why I decided to get a master’s.” She moved to the United States to pursue a Master of Science in Information Systems from the Robinson College of Business.
Mehta concentrated in the area of big data management and analytics. Over the course of four weeks, Mehta and four classmates executed a machine learning project to help detect credit card fraud. If a transaction for a United States-based customer occurs in, say, China, the system flags the sale as suspect. Only if the customer authenticates the transaction, future purchases in that country will be allowed.
Mehta also completed bootcamps in Python and Tableau and, as part of the program’s required internship, implemented Salesforce.com for clients at Capgemini. While she benefited from the heavy technical training, Mehta claims the greatest takeaway from her degree was developing soft skills. “It was helpful to learn how to interact with people of different ethnicities,” she explains. “A normal topic of conversation with an Indian colleague could offend an American.”
Mehta uses her interpersonal savvy every day in her current role as a consultant at Deloitte in Atlanta–a position she secured after graduating in summer 2017. She oversees Salesforce.com implementations and recently managed the onboarding process into a new customer relationship management platform for a luxury brand client. “I never had done anything like that before,” she says. “It was fun to take on a new challenge.”