woman traveling in a business suit with her suitcase
Program Rankings
  • #9 in the nation, #23 in the world, Eduniversal, 2021
  • #13 in the nation, #15 worldwide, CEOWorld Magazine, 2022 (world's best hospitality and hotel management schools)

2021 Graduate Outcomes
  • 24% average salary increase
  • 80% employed within 3 months of graduation
  • $90,000 maximum reported salary
What does it cost?

Georgia residents: $37,500
Non-Georgia residents: $43,500
Nonrefundable seat deposit: $250

Tuition is subject to change.

How long will it take?

12 months (3 semesters). Offers a fast track into the workforce. Classes up to three days a week: Monday-Thursday, afternoon and evening sessions.

Where can I take classes?
Atlanta Campus, Buckhead Center (200 Tower Place)

Application Deadlines View Admissions Requirements

The Robinson College of Business reviews applications by admissions rounds. The online application and all additional required materials must be submitted by the deadline to be considered for that round. Each admissions round has a decision release date. Find out when a decision is expected to be released for your program.

Students can enter the program in the fall.

VIEW APPLICATION DEADLINES

Global Hospitality Management, Master of

We've redesigned the Regynald G. Washington Master of Global Hospitality Management program so students become completely adept at using the latest technologies to drive innovation across all hospitality sectors. In addition to taking six core courses covering the foundations of the hospitality field, students will pursue a career track comprising four courses. We've developed three career tracks that address the need for visionary talent who can handle constant change and spearhead technology-backed solutions.

Career track options include:

Disruptive Innovation and Entrepreneurship

Disruptive innovations have sparked massive opportunities in the hospitality arena. Hotel owners are eager to entice guests with novel products and services, and to embrace automation—a formerly taboo term in an industry that viewed customer service as primarily human-centric. Plus, the "ghost kitchen" concept has turned the restaurant space on its head, shaking the definition of a dining experience to its core. Hospitality professionals must adapt by reaching customers with new technologies, marketing strategies, and distribution mechanisms. This career track will train such pioneers.

Fintech Innovation

Hoteliers and restaurant owners had no choice but to adopt contactless check-in and payment options amidst a global pandemic. Now customers expect digital options to be the permanent norm. But along with the huge convenience factor of e-wallets come issues such as client no-shows, processing errors, and fraud. Hospitality professionals are looking for a centralized fintech platform allowing customers to register and verify their credit card information, as the cost of implementation is too high for any single hotel. This certificate will enable students to understand how fintech will inevitably change and improve how hospitality professionals conduct business.

Artificial Intelligence Business Innovation

Hospitality businesses can harness artificial intelligence (A.I.) to streamline customer relationship management and optimize revenues. After all, large amounts of hospitality transaction data are available to be scoured and interpreted using machine learning and predictive analytics tools. Through this career track, students will cover key technical aspects and explore the sociological and ethical implications of A.I.

Program Details

Application Requirements

Learn more about the application process and what you will need to apply.

Core Courses

All students will complete the following six core courses:

  • HADM 8100 – Survey of Hospitality and Tourism
  • HADM 8400 – Financial Management Applications in Hospitality Enterprises
  • HADM 8500 – Economic and Cultural Impact of Travel and Tourism
  • HADM 8600 – Trends in the Food Service Industry
  • HADM 8650 – Applied Research in Hospitality and Tourism
  • HADM 8750 – International Special Event Management

Career Tracks

Students also will select a career track that culminates in earning an additional graduate certificate. Career tracks comprise four courses and include the following options:

Disruptive Innovation and Entrepreneurship

Hatching an idea is one thing. Executing it is a whole different ball game. Many great ideas fail because the people behind them lack the skills to bring them to fruition. This career track fills that knowledge gap. Over the course of the program, students not only explore tools that stimulate creative thinking but also design compelling value propositions, develop viable and profitable business models, and learn to pitch to investors.

View the Courses for This Track

Fintech Innovation

Atlanta is the fintech capital of the world. Atlanta-based firms handle 70 percent of the credit, debit, and prepaid card sales in the nation, hence the city’s nickname, “Transaction Alley.” In the state of Georgia alone, more than 5,000 opportunities will emerge in this sector over the next few years. This career track grounds students with an understanding of the impact fintech innovations will make on the hospitality industry. By the end, graduates will be able to tackle business problems with creative and innovative fintech-driven solutions.

View the Courses for This Track

Artificial Intelligence Business Innovation

The Artificial Intelligence Business Innovation track is designed with the citizen data scientist in mind. Students examine A.I.-related concepts that lead to discovery of innovative solutions to business challenges. Key topics include data programming, machine learning, and predictive analytics.

View the Courses for This Track

Georgia residents: $37,500
Non-Georgia residents: $43,500
Nonrefundable seat deposit: $250

Tuition is subject to change.

Financial Aid

Contact Graduate Student Financial Services
We are here to help you understand the cost of your program, the payment schedule and financing opportunities.

rcbfinancialaid@gsu.edu
404-413-7086

Scholarships

Robinson Scholarships

Robinson offers several scholarships through the Office of the Dean as well as the individual academic departments.

Learn More and Apply

Search Georgia State’s Database

Georgia State offers a robust searchable database containing scholarships offered through the university as well as external websites.

Search the Database

Graduate Research Assistantships

Graduate research assistantships are available to offset program costs. Below, see a table that breaks down the cost of tuition after a GRA position is secured.

Learn More and Apply

Loans

You will be paired with a Graduate Student Experience professional who stays on top of the extracurricular programming that will enhance your academic journey and propel your career. Activities include boot camps on topics that are relevant to your field, professional workshops, networking events, recruiting fairs, and meet-and-greets intended to create camaraderie with your peers.

Learn More about the Graduate Student Experience Team

The program provides the critical decision-making, managerial, practical, analytical, technical, and leadership skills necessary for success in today’s global hospitality and tourism environment.

Careers

Program graduates work for a variety of well-respected companies and organizations including The Coca-Cola Company, InterContinental Hotels Group, Marriott International, Four Seasons, Wyndham, Expedia, Georgia World Congress Center, Discover DeKalb, and the U.S. Olympic & Paralympic Museum.

Our 2021 graduates reported a 24 percent average salary increase; the maximum reported salary was $90,000. Eighty percent of them secured employment within 3 months of completing the program.

Paul Breslin"Right out of the master’s program, Robinson graduates join us as analysts in training and can move up to senior-level, supervisory or consulting roles, depending on the path they pursue. What sets them apart is a great work ethic, humility, curiosity and team spirit. The foundation they established with a Robinson hospitality degree has really launched their careers."

-Paul Breslin, managing director, Horwath HTL

VIEW SAMPLE JOB TITLES

analyst/consultant

conference director

event manager

executive meeting specialist

guest experience ambassador

hotel manager

staffing director

vice president, international development and franchisee profitability

About Our Namesake, Regynald G. Washington

Regynald G. Washington is former president of Paradies Lagardère Travel Retail Dining Division, which operates more than 80 concepts/brands across 190 locations in 43 airports. He previously served as CEO of Hojeij Branded Foods (HBF), which Paradies Lagardère’s acquired in 2018. As CEO, Washington led the operation of 120 restaurants in 38 airports in the United States, with revenues in excess of a quarter of a billion dollars. HBF’s portfolio comprised 45 popular and widely recognized brands including P.F. Chang’s, Vino Volo Wine Bars, Gordon Biersch, Celebrity Chef Cat Cora’s Kitchen, Plum Market, Atlanta Hawk’s Bar and Grill, Longhorn Steakhouse, Chick-fil–A, Coffee Bean & Tea Leaf, Qdoba Mexican Grill, Pei Wei, Zingerman’s, Low Country by Celebrity Chef G Garvin, Pinkberry, The Plant Café Organic, Piece of Cake, and Margaritaville.

Washington spent 12 years with the Walt Disney Company. Those positions include global vice president of food and beverage for Walt Disney Parks and Resorts, vice president and general manager for Disney Regional Entertainment, director of resorts food and beverage operations for Walt Disney World Company, and general manager of food and beverage for Epcot.

Washington has occupied significant industry leadership positions, notably as a member of the board of directors and elected chairman of the board of the National Restaurant Association. Its members consist of 878,000 restaurants and food service outlets.

Washington’s previous experience includes ascending through the corporate ranks of Concessions International, which offers food and beverage, gift and news, and duty-free retail in U.S. airports. He rose to the position of corporate executive vice president.

Washington graduated from Florida International University with a B.S. in international hotel and restaurant administration. He holds a foodservice management professional certification through the National Restaurant Association Educational Foundation. He also earned the certified food and beverage executive credential, issued by the Educational Institute of the American Hotel & Lodging Association.

“I’m very impressed by the quality of faculty, the structure of the academic programs, and the courses and content. But most importantly, I think the students are truly awesome. They’re grounded, respectful, hungry for knowledge and eager to learn about and grow in the industry, all of which are the attributes of successful hospitality professionals.”
– Regynald Washington

“Mr. Washington is an incredibly passionate mentor who wants to bring out the potential in everyone he meets. This gift demonstrates his generosity and focus on cultivating future industry leaders.”
– Debra Cannon, director, School of Hospitality

“Every time that I have interacted with Regynald Washington, he has taught me something new. He has always welcomed me with open arms.”
– Chris Hardman, MGHM, class of 2014

Alumni Experience

"The program enabled me to get up-to-speed with the hospitality field. As a veteran of the food and beverage industry over several decades, I needed to gain confidence in current trends. The program added immediate value because I now leverage academic approaches of dissecting problems and combine that with my own real-life experiences to generate needed solutions. I am a better leader and contributor, thanks to the program."

-- Russ Sumrall, class of 2020; vice president, international development and franchisee profitability, Church's Chicken

Because of Robinson’s deep connections to the hospitality industry, Loryn Wellman participated in huge events like the SEC championship and Super Bowl. Learn more about how her master’s degree propelled her career goals.

"The program provided the guidance and knowledge I needed to propel my career and be where I am today as an analyst for a hotel asset management company. When I enrolled, I was fairly new to the industry with minimal hotel experience, and unsure of the path I wanted to take. With the support of the resources and professors at Robinson, my vision became clearer day by day. I consider this program to be a 'powerhouse of knowledge' that transformed my perspective. It’s now been a couple years since I graduated, but I am still in touch with my professors and Robinson connections."

-- Sehrish Rahim, class of 2019; analyst, Merit Hospitality

"The program can widen your career range, especially if you want to progress to the next level. I had worked in the hospitality industry for more than 15 years. Right after I earned my master's in hospitality from Robinson, I moved into the automotive field, where I'm making an impact in the area of customer touch points. I am now in charge of the overall marketing and promotion of the Hyundai Motorstudio brand. The program truly expanded and enhanced my career path."

-- Susan (Soh Min) Kim, class of 2019; head of space operation team, Hyundai Motor Company

"I chose the program because I felt it would best prepare me to face any challenges in the workforce and my personal life. The program has an extensive global focus, and as an international student, I can relate to those concepts and share my views and opinions with fellow classmates. Whether I decide to stay in the country or start a career anywhere in the world, I feel prepared. The program has helped me reach my full potential."

-- Laura dos Santos Medrado, class of 2014

Meet Your Faculty

soyoung boo

Clinical Assistant Professor; editorial board, Journal of Travel Research, Journal of Travel & Tourism Marketing, Event Management, and Journal of Convention Event Tourism

Debra Cannon

Director, Cecil B. Day School of Hospitality Administration

Kyle Hight

Clinical Assistant Professor; Certified Sommelier; Certified Specialist of Wine

headshot of soon-ho kim

Director, Master of Global Hospitality Management program

headshot benjamin lawrence

Aziz Hashim Endowed Professor in Franchise Entrepreneurship; VP and Treasurer, International Society of Franchising

kyle townsend

Clinical Assistant Professor

James Tsismanakis

Executive Director/CEO, Discover DeKalb/Sports DeKalb

Program Stories

Brennan QuinnGlobal Hospitality Management Student Takes Advantage of Everything Atlanta Offers
While giving campus tours, Brennan Quinn told future scholars they could get hands-on experience at Fortune 500 companies while still in school. He has taken his own advice as an undergrad and master's student at Robinson.read more ❯
Brett TestaHospitality Management Alumnus Aims to Increase Respect for Hospitality Professionals
Brett Testa says that if more hospitality professionals earn advanced degrees, guests will have more respect for their hosts.read more ❯
Ali ManningGlobal Hospitality Management Alumna Lands Job in Global Sales Strategy
As a corporate travel specialist at IHG Hotels & Resorts, Ali Manning manages more than 400 hotels and reviews rates through reports pulled from software platforms such as STR, ART, and A360.read more ❯

Contacts

Graduate Admissions
rcbgradadmissions@gsu.edu

Soon-Ho Kim, faculty director
skim@gsu.edu
404-413-7619

35 Broad St NW
Atlanta, GA 30303